Privacy Policy

At all times we will endeavour to protect your personal information.

This Privacy Policy contains information on how we collect, use, disclose, store and deal with your personal information in accordance with the National Privacy Policy Principles.

If you need any further information pertaining to a privacy matter, you should contact us in writing at:
Sandra Dillon Design
3 Splendens Avenue
Banksia Grove
Western Australia
Australia 6031

Why do we collect your personal information?

We collect your personal information for the following purposes:-

to allow you access to our online shop; and

to enable you to buy from our online shop if you so wish.

We may also use this information for other reasonably expected purposes directly related to the main purpose of collection, including:-

processing and delivery of your orders;
generating invoices and receipts;
supplying and issuing password and log-in information;
maintaining and managing your account;
dealing with your enquiries and customer service purposes;
market analysis and product analysis and development;
marketing other products and services to you; and
for any other reasonably expected purpose.

For all other uses or disclosure, we will obtain your consent.

If you do not provide all or part of the information requested, the consequences of this may be that:-

we will not adequately be able to carry out our services to you.

we may not be able to carry out our services to you at all.

What personal information do we need to collect from you?

We may collect information including your name, address, contact phone and e-mail details.

How do we collect it?

We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way. This may be by way of online forms, emails or via telephone request.

We will only collect personal information about an individual, where it is reasonable and practicable for us to do so, from that individual only.

If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware or have been made aware of the matters listed above (except to the extent that making you aware of these matters would pose a serious threat to the life or health of any individual).

Sharing of your personal information

In the course of providing our services to you, we may disclose your personal information to other persons or organisations including:-

debt recovery agencies;

credit providers or credit reporting agencies;

IT service providers and contractors;

your representatives or legal advisors;

our represenetatives, legal advisors or other professional advisors;

law enforcement or government bodies.

In addition we may hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping.

Those companies will be permitted to obtain only the personal information they need to deliver the service.

Sandra Dillon Design takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Opting out of receiving marketing material

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

Alternatively if you don’t want to receive marketing promotions and offers, you can opt out by contacting us at:
Sandra Dillon Design
3 Splendens Avenue
Banksia Grove
Western Australia
Australia 6031

We may still need to send you essential information, such as invoices and accounts.

Updating your personal information

We take all efforts to ensure that the information we hold about you is accurate, complete and up-to-date. Largely we rely on you for the accuracy and completeness of the personal information you provide to us. You will need to let us know of any changes to your personal information so that we can update our records and ensure our records are accurate.

Secure storage of your personal information

Keeping your personal information secure is a high priority. We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.

If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your personal information.

Please note all payments are made through PayPal. Sandra Dillon Design does not have access to your credit card details.

Keep your passwords and any identifying information safe.

It is your responsibility to keep your logins and passwords secure. Anyone who knows this information can access your account. We accept no responsibility for personal information disclosed to persons who know your password or other identifying features.

Our contact details

You can contact us through our Contact form on our Website or alternatively call Sandra Dillon in Perth Western Australia on 0411 743373.

You are able to request your personal information, the purposes for which it is held, how it was collected, how it is held, used and disclosed by submitting a request in writing to:-

Sandra Dillon Design
3 Splendens Avenue
Banksia Grove
Western Australia
Australia 6031

If you feel your privacy rights have been breached, you can submit a complaint to us in writing at:-